Privacy Policy

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily provide when you create an account, subscribe to a paid plan, or contact us for support:

• Account information: name and email address.
• Payment information: billing details processed securely by our payment processor, Stripe. We do not store raw card data.
• Communications: any messages or content you send to our support team.

1.2 Automatically Collected Information

When you visit the Service, we automatically collect certain technical and usage data:

• Log data: IP address, browser type, operating system, referring URLs, pages viewed, and timestamps.
• Usage data: features accessed, prompts viewed or generated, and session duration.
• Cookies and similar technologies: see Section 4 below.

2. How We Use Your Information

We use collected information to:

• Provide, operate, and maintain the Service.
• Process transactions and manage your subscription.
• Send transactional emails (e.g., receipts, account notifications).
• Respond to support requests and inquiries.
• Monitor and analyze usage patterns to improve the Service.
• Detect, investigate, and prevent fraudulent or unlawful activity.
• Comply with applicable legal obligations.

We do not sell your personal information to third parties, and we do not use your data to serve targeted advertising.

3. Information Sharing and Disclosure

We may share your information only in the following limited circumstances:

• Service providers: We engage trusted third-party vendors (e.g., Stripe for payments, cloud infrastructure providers) who process data on our behalf under confidentiality obligations consistent with this policy.
• Legal requirements: We may disclose information if required by law, court order, or governmental authority, or to protect the rights, property, or safety of our users or the public.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our website prior to such transfer.

4. Cookies and Tracking Technologies

We use cookies and similar technologies for the following purposes:

• Essential cookies: Required for authentication and core Service functionality. These cannot be disabled.
• Analytics cookies: Help us understand how users interact with the Service (e.g., page views, session duration). We may use tools such as Google Analytics.
• Preference cookies: Remember your settings, such as display theme.

You can configure your browser to refuse cookies or alert you when cookies are being sent. Note that disabling certain cookies may affect the availability of some features.

5. Data Retention

We retain your personal information for as long as your account is active or as necessary to provide the Service. When you close your account or request deletion, we will delete or anonymize your personal data within 90 days, unless we are required to retain it for legitimate legal or business purposes (e.g., fraud prevention, compliance with tax laws).

6. Security

We implement industry-standard technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption of data in transit (TLS), access controls, and regular security reviews. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at support@sequentialroutine.com and we will delete the information promptly.

8. Your Rights

Depending on your jurisdiction, you may have the following rights with respect to your personal data:

• Access: request a copy of the personal data we hold about you.
• Correction: request correction of inaccurate or incomplete data.
• Deletion: request deletion of your personal data, subject to legal retention obligations.
• Portability: request your data in a structured, machine-readable format.
• Objection: object to certain processing activities, including analytics.

To exercise any of these rights, contact us at support@sequentialroutine.com. We will respond within 30 days.

9. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review the privacy policies of any third-party sites you visit.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Effective Date" at the top of this page and, where required, notify you by email or in-app notice. Your continued use of the Service after such changes constitutes acceptance of the updated policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us: